Privacy Policy

This Privacy Policy explains how HOOLUA Labs ("we", "us") collects, uses, and protects personal data when you use hoolua.com or contact us. We process data in line with the EU General Data Protection Regulation (GDPR) and applicable Slovenian law.

Who we are

Controller: HOOLUA Labs. For privacy requests email gasper@hoolua.com.

Data we collect

• Contact form data: name, email, project or company, website, service interest, budget range (optional), and your message.
• Technical data: IP address, browser user agent, and submission time - used for security and abuse prevention.
• Email correspondence if you write us directly.

Why we process data

• To respond to enquiries and provide growth services (contract / pre-contract steps, Art. 6(1)(b) GDPR).
• Legitimate interests in securing our site and preventing spam (Art. 6(1)(f) GDPR).
• Legal obligations where applicable (Art. 6(1)(c) GDPR).

How long we keep data

Contact leads are kept for up to 24 months after the last meaningful interaction, unless a longer period is required for an active engagement or legal claim. You may ask us to delete earlier where the law allows.

Sharing

We do not sell personal data. We may use processors that host email or our website (for example hosting and mailbox providers) under appropriate agreements. Transfers outside the EEA, if any, use suitable safeguards.

Your rights

You may request access, rectification, erasure, restriction, portability, and objection where applicable. You may lodge a complaint with the Information Commissioner of the Republic of Slovenia (IP RS) or your local supervisory authority.

Cookies and analytics

This site aims to run without non-essential tracking cookies. WordPress may set a session cookie if you log in to the admin. If we add analytics later, we will update this policy and seek consent where required.

Security

We apply reasonable technical and organisational measures. No method of transmission or storage is perfectly secure.

Changes

We may update this policy. The "Last updated" date above will change when we do. Continued use of the site after changes means you have seen the revised policy.

Contact

Questions: gasper@hoolua.com or hello@hoolua.com. Back to home.